The mug itself is very good quality.
If you like thin mugs, then you'll like this - light weight, thin lipped. And it sits well in the hand (smooth handle). The standard graphics are great too.
If I did not have it personalised, I would give a 5 star rating.
Unfortunately, the font used for the personalised text clashes terribly with the style of the mug. The mug is friendly and humorous. Because of the font used (no choice) the personalised message is harsh and very unfriendly. This could easily be solved if the buyer could choose a font for the personalisation.
Really pleased with the two we bought. Great messages on them, well packed in individual squared polystyrene boxes which makes them easy to gift wrap. Fast delivery.