Our ceramics are decorated to order and fired in kilns overnight, please allow 3-5 working days for your order
to leave our factory. If you require your order urgently, get in touch by calling the office on 01389 755655 or emailing email@example.com
and we'll do our best to help.
Handle and inside base personalisations are done in a black typeface (see images). Please take care when entering text as it will be printed exactly as shown on your order confirmation, including any capitalisation (e.g. Oliver, oliver, OLIVER). Noticed a mistake after placing your order? Get in touch as soon as possible by emailing firstname.lastname@example.org
. Please note: we're unable to make changes once mugs have been fired.