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Our Story

Award Winning Family Company

Mclaggan Smith Mugs Ltd is an award winning family company. Based in the West of Scotland we are the UK market leaders in the printing and decoration of bespoke and personalised bone china mugs.

We also have the widest stock range of all UK mug companies and work with many outstanding and world renowned designers and artists including Orla Kiely and Sir Quentin Blake.

Our History

The business was established in 1974 by Wally Mclaggan Smith in his garage in Helensburgh. A year later the firm moved seven miles to Jamestown at the Southern tip of Loch Lomond. After several extensions to the building over the years, the company still operates from this factory today. Each mug is printed and decorated here in the UK by our cheery, hardworking, skilled and experienced staff.

Wally is now semi-retired and the firm is now owned and managed by his wife Camille and their daughter Polly. Polly’s daughter Maisie joined the company in 2016 and works with us round her university studies.

Our Designers

We are proud to work with the beyond brilliant Sir Quentin Blake, iconic designer Orla Kiely, witty and ridiculous Simon Drew and many other well-established and up and coming artists.

We continually update our stock ranges to keep things fresh and interesting for our customers. We collaborate with dozens of designers and offer various sizes of mugs. Our aim is to have a mug that everyone will want to drink from and enjoy using.

Our Production Process

All of the designs are screen printed and hand applied onto mugs. The decorated mugs are then fired for a second time in our kilns before being dispatched all over the UK, throughout Europe and as far afield as Australia, Japan and the Falkland Islands.

Our Customers

We are also very proud of the customers we have supplied. We have printed bespoke designs for Paul Smith, Lulu Guiness, Vivienne Westwood, The Tate, The National Galleries, The National Trust and many schools, churches, galleries and other organisations.

With well over 40 years of experience and being UK based, we are quick and efficient with our turnaround times for jobs. We are a friendly bunch and strive to look after our customers. Please do not hesitate to contact us with queries or suggestions.

What Makes Us Different

Our traditional screen printing and firing at high temperatures in kilns gives a much higher quality product than most other companies offering personalised mugs (who use digital printing and sublimation decoration). Our bone china mugs are finer than standard earthenware and porcelain mugs which makes them much nicer to drink from. The body of bone china is whiter than other ware which makes the colours appear brighter and sharper. Also, bone china tends to be stronger and harder wearing.