What Happens At Grandma's Mug

Ceramics are decorated to order and fired in kilns overnight. Please allow 2-3 working days for your order to be despatched, plus additional time for delivery. Other products leave the next working day except where ordered with ceramics.

To keep your mug looking its best, we recommend washing shortly after use. Dishwashers use high temperatures and abrasive detergents, which can damage our screen-printed designs. For this reason, we recommend washing by hand only. This will keep the design on your mug looking colourful for years to come. Use warm water and avoid using scouring pads or abrasive detergents.

A personalised mug makes a great gift and we'll personalise the first mug free! To personalise your mug, add the Mug Personalisation item to your cart along with your chosen mug.