Based on 556 reviews
95%
(526)
3%
(19)
1%
(6)
0%
(1)
1%
(4)
Wee Pals

Bought for my friends, they loved them!

Good stuff

Really nice mug and was a good size. The lettering on the inside is also a nice touch.

Super bauble!

Bought the LONDON bauble and it’s really beautiful. Fantastic design and really sleek and very well made. Love it :)

Excellent product and good service.

Fab gift

Bought for my daughter in law. Lovely fine, China mug. The name on the handle is exquisite! A really nice inspiring gift.

Excellent customer service

Excellent and efficient service when I made a mistake with my order; the problem was rectified promptly and without question.The mugs are great quality. Thank you Mclaggan

It is amazing =)

I really loved the mug – so much fun! I went for the big size, which is perfect

Lovely mug…much appreciated.

The cup was an absolutely brilliant present!

Beautiful mug

Great quality and beautiful painted mugs

This made an ideal Christmas present!

I purchased this for a metal detecting buddy of mine. We regularly find coins dating all the way back to the Battle of Hastings (and beyond), so it seemed appropriate to give him something that referenced all the kings and queens depicted on those coins.
I have to say that this mug is a quality piece of bone china and arrived in an attractive, glossy, branded box which had been placed within protective plain cardboard packaging. All the monarchs (inc King Charles) have been nicely represented and the reign dates clearly printed. To maintain the integrity of the screen-printed designs it is advised to hand-wash only. These mugs are available in three sizes: 300ml, 350ml and 400ml. In my opinion, the 300ml and 350ml are too small to be classed as mugs, which is why I’m pleased I ordered a 400ml one. Overall, I’m very pleased with my purchase - hence my 5 star rating.

These are beautiful, kitsch pieces of art in the form of a cup. A dream combination, they have a lightweight & nifty design, deliver a small brew, not a giant goblet that most mugs seem to offer these days.

Mug cracked after one use

They designs are great. However upon pouring boiling water into it to make a tea I heard a pop and the water poured out. The mug had cracked spilling boiling water out all over the worktop.

Hello,
Thanks so much for your order and for leaving a review. Sorry to hear your mug cracked on first use. This sounds like thermal shock, which can occasionally happen when bone china is particularly cold. We recommend popping a teaspoon in the mug first, or a splash of milk before adding the boiling water. For more care and use tips, please visit https://www.msmugs.com/pages/care-and-use.

We will of course replace your mug. Our factory reopens on January 6th, with this being our first kiln firing of 2025, so the replacement should leave our factory on Tuesday 7th.

All the best,
Stuart

LOVE THE XL MUGS....beautiful porcelain and the perfect size for a morning cuppa....

Love everything about this wonderfully big mugs, quintessentially British, fun and perfect for a delicious cuppa of tea!

D
Cake Mug
D.T.
Mugs

Luv your mugs. Also well packed for delivery

Christmas present.

We bought the PMs mug for our son as a Christmas present, he was delighted with it. It’s good quality and the pictures are delightful little representations of the PMs. We also saw a mug with Kings and Queens of England which we bought for our 9 year old granddaughter, which she loved.

Book lover

Great mug for a book lover. The smallest size is very cute and would be perfect for a child. See also the Time Spent Reading mug for another great design.

Time spent reading

This lovely little mug is perfect for book lovers of all ages. The smallest size is very cute and makes a good gift for children. I bought a few to give as gifts and they were well received.

Fabulous thanks!

Fabulous thanks!

Great service; great mug!

We ordered this mug for our cyclist son and he was thrilled with it when he opened it on Christmas Day! A lovely design, very well-made and with excellent service. Thanks

Two lovely mugs

I bought two mugs for my wife and I for Christmas. They are lovely and we treasure them"!

Lovely mug

Glad I could replace my son’s favourite cup!

Lovely Cup

Bought as a gift for son and very pleased with quality

Love the fine china and quality of print

Expensive but very special.

Good quality mug

Nice quality but I was disappointed that a lot of the countries weren’t named.

Hello,

Thank you for your feedback, we have tried to squeeze as many countries as we can onto the mug. We always appreciate the feedback and will see what we can do to improve the design

Best wishes,
Charlotte

Lovely personalised mug

We bought four mugs with different designs with names put on the handles. They are lovely mugs and make a special gift.